Customer Service, Rate Stability, Risk Management Services and Customized Solutions are the hallmarks of our success. See how HPIX is leading change.

Early reporting, early intervention and joint defense strategies reduce overall claims costs. A reduction in claims costs is the best way to reduce premium costs over the long term. Early reporting and intervention spare physicians much of the emotional stress associated with a lingering claim. Early intervention reduces the number of claims going to trial, saving physicians a great deal of time. Time is money to physicians: the average cost to a physician per trial is in the tens of thousands of dollars.

HPIX Early Reporting Reminder and Practice Tool

Customer Service: We pride ourselves on customer service, which means continuous access to our executive management team and our entire staff. At HPIX, we know that our customers are working too hard to wait days, even weeks, to have important questions answered. We don’t make our customers wait for solutions to their problems.

Rate Stability: HPIX has not raised rates in over six years. Our ability to stabilize premiums comes from our careful execution of our three tiered strategy: early reporting of unexpected outcomes, early intervention and coordinated defense. This strategy lowers claims costs and is the only way to reduce premiums over the long term.

Risk Management: HPIX offers the best on-site risk management practice assessment tools in the business. D. Scott Jones, CHC, Vice President of Corporate Compliance and Risk Management, has performed over 500 on-site assessments and is a featured speaker at numerous medical conferences and hospital board meetings. The HPIX on-site risk assessment is offered free of charge to our members and is available by request.

Physician Network: HPIX has achieved great success utilizing physician-to-physician (P2P) networking. Our referrals become satisfied, long lasting clients as they learn about the unique benefits of the Exchange from their peers.