Insurance Products and Services
Our qualitative underwriting philosophy and flexible, customized solutions for physicians set us apart from other insurers. Instead of relying solely on quantitative data, we focus on qualitative measures in making underwriting decisions. Our primary focus is to partner with our members to manage their claims and reduce their risk. To do so, we learn the claims history, individual situations and specific needs of our insureds. We seek to attract physicians who have a strong track record and are willing to participate in programs to reduce risk. Our strength is in our people and the unique relationship they have with our policyholders. The HPIX management team thoroughly understands the issues facing our physician clients. We have developed and maintain strong relationships within the healthcare industry. We have the ability to react quickly to new trends and policy changes that occur. Our risk management philosophy allows us to prevent or mitigate the impact of bad outcomes on our physician members and the Exchange itself.
The Exchange’s approach fosters an environment of patient safety, quality of care and trust. We provide risk management programs that offer physicians effective tools to benefit their practice and reduce risk. These programs are designed to educate physicians on practical business concepts and medicine that relate to solvency of a physician practice. We talk with physicians and draw upon their clinical knowledge in formulating our policies. We require early reporting of adverse patient outcomes and joint defense where feasible and ethically permissible to reduce the risk of large claim payouts. In addition, the Exchange offers a personal level of customer service. Physicians can call upon any member of our staff at any time to answer questions regarding their coverage or the operations of the Exchange.
At the Exchange we make physicians part of the solution. Each physician has a direct impact on our overall financial performance and has a vested interest in the Exchange.